Privacy Policy
How we collect, use, and protect your personal data.
Last updated: April 2026
Who We Are
Water Wood Management Limited (Company No. 15929529) is the data controller for the purposes of the UK Data Protection Act 2018 and the UK GDPR. Our registered address is Unit B2 Office, New Smithfield Market, Whitworth Street East, Manchester, M11 2WJ. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB866197.
What Data We Collect
We collect personal data that you provide directly to us, including: your name, email address, phone number, property details, and any messages you submit via our contact or valuation forms. We also collect basic analytics data (page views, referral sources) through privacy-friendly, cookie-free analytics that does not track individuals.
How We Use Your Data
We use your personal data to: respond to your enquiries, provide property management services, send you your requested valuation report, and communicate with you about our services. We do not sell or share your personal data with third parties for marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Form submissions are retained for up to 24 months unless you are an active client, in which case data is retained for the duration of our business relationship plus 6 years as required by UK law.
Your Rights
Under the UK GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, object to processing, and data portability. To exercise any of these rights, please contact us at hi@waterwooduk.com.
Cookies
This website uses only essential cookies required for the site to function. We do not use tracking cookies or advertising cookies. Our analytics solution is cookie-free and does not collect personally identifiable information.
Contact
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at hi@waterwooduk.com or call 0161 529 7836.